Associate, Reconciliation

Job Description:

Department Overview

Our Reconciliations team are centrally involved in managing resources, processes, customer needs and responsible for the daily Cash reconciliations for Fidelity Mutual Funds. The team monitor exceptions to the bank in order to protect the Fidelity's integrity and our Shareholders.

The Expertise We’re Looking For

• Strong Time management skills
• Strong attention to detail & analytical skills
• Proactive and Self motivated
• Relationship building skills across team, business units, and peers
• Proven delivery of world-class service experience
• Proficient skills in various PC software applications to include Microsoft, Access, Excel, Word, PowerPoint.

The Purpose of Your Role

Your role is essential in driving the accuracy of the mutual funds’ accounting and will require you to complete Cash, Position, Bank, Fund, and/or Proxy reconciliations on time and within expectations.

Outside the daily activities we also have a strong bias towards continuous improvement where we have adapted Agile and have an active backlog of projects in Jira for you to lead or participate in. These are a fantastic way for you to build new or deepen existing skills and craft your career path. While collaborating with team members & managers to provide feedback for improving the efficiency and service offerings of the dept.

 The Skills You Bring

Our work is completed through various systematic, written, and verbal interactions. The team interact with the Fund Accounting Teams, TAAC, Cash and Banking Operations, Fidelity Transfer Agents, Transfer Agent Banks, and other internal partners. Key experiences you bring to the role are:

·         Your expert knowledge of reconciliations and industry regulations, cash & securities movement, accounting principles and the various elements of NAV, Mil or Yield calculation

·         Deepening your proficiency across multiple security types/products and their process flows.

·         Having the capacity to quickly come up to speed on processes, systems, and tools used by your team to perform reconciliations (i.e., Frontier)

·         Proactively identify trends, recurring problems and risk; suggest and implement resolutions.

·         Ability to work in a deadline-oriented environment and handle multiple projects and tasks simultaneously within a tight timeframe.

·         Ability to recognize high risk items and escalate those items or seek assistance to minimize loss to either the shareholder and or/Fidelity.

·         Provide broad product, service, and technology expertise and support as needed for projects and escalation calls.

·         Participate in process improvement teams.

·         Being able to competently work with Microsoft Office (e.g., Word or Excel, Power Bi)

·         A comfort with autonomy and balancing multiple priorities is something our team would value highly

·         Training & Coaching team members on tasks to ensure proficiencies levels maintained within team.

·         Taking pride in how you handle competing priorities and keeping track of your time each day.

·         Your eye for detail will be an asset as you identify high risk items, call them out or seek assistance to minimize shareholder and Fidelity risk.

The Value You Deliver and Primary Responsibilities

You are central to the day-to-day operations of the team, while also using your analytical skills to contribute toward reporting to internal business partners or presentations to senior leaders in Ireland.

•             You protect Fidelity through reconciling account activity or researching and resolve cash exceptions with the appropriate custodian bank and working as part of a team to ensure actioned timely.

•             You are a self-starter who utilize resources and can follow protocols and procedures autonomously.

•             Leaders within the business look to you to provide exception status reports to business partners.

•             You're the daily support that fosters strong relationships with fund accounting and custodian banks.

•             You identify, participate, and encourage the team’s participation in development of cross-divisional business initiatives.

•             Assist with research, trouble shooting, escalation and resolution for more complex activity, discrepancies, or widespread production issues.

•             You prepare, analyze and review various daily/ weekly/ monthly/ ad hoc oversight reviews and management reports.

•             You a key contributor to positive workplace and shared success.

•             Your personal ownership and commitment drive accurate and timely reconciliations and exception resolution.

•             You provide timely customer service to internal and external business partners.

•             You will be communicating, coordinating and relationship building with the onshore & offshore teams.

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