Manager, Beacon Sales Support

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

Bond Beacon is Fidelity’s award-winning proprietary Fixed Income trading platform.  As a Support Associate on Fidelity Capital Market’s Fixed Income Sales team, you will support Custody and Clearing clients’ use of Bond Beacon.  You will act as a Bond Beacon subject matter expert resolving trade issues and identifying areas for improvement. 

• Advocating for FCM clients in conjunction with Bond Beacon Product and Technology teams to identify and develop improvements to the trading platform.
• Act as FCM customer’s main point of contact for facilitating cancels, corrections, trade breaks and order status with Bond Beacon contra parties
• Source street inventory based on client need and execute fixed income trades on their behalf, assuring that appropriate compliance checks and reporting configuration aligns with client’s needs. 
• Familiarize clients with the features, functions, and trading capabilities of Bond Beacon

The Expertise and Skills You Bring

• Bachelor's Degree required
• Series 7 and 63 preferred (if not currently registered, such exams must be successfully passed within six months of hire)
• 3-5 years of brokerage industry experience, preferably in Fixed Income trading or back-office operations

• A demonstrated ability to multi-task and assist multiple distribution channels in a fast-paced trading floor environment
• Capacity for effective client communication - phone and electronic 
• A proactive and analytical mindset, working collaboratively with sales team and clients.
• Comfort and proficiency with technology

The Team

The Bond Beacon Client Support group collaborates with the Beacon Product team, FCM Trading & Operations & ECN counterparties to support client use of the Bond Beacon platform, providing trading and organizational support in a fast-paced team-oriented environment.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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