Senior Cyber Incident Coordinator

Job Description:

The Role 

As a member of the ECS Incident Management team, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Fidelity business units and the cybersecurity groups. You will be the subject matter expert responsible for coordinating cyber security incidents across the Fidelity enterprise! 

• Coordinate response efforts to cyber security incidents caused by internal and external threats to reduce the impact of these incidents to Fidelity and its customers. 

• Build and manage cyber incident tabletop exercises to ensure Fidelity is prepared to deal with cybersecurity incidents. 

• Perform post incident analysis, identifying lessons learned throughout Fidelity with applicable teams for tactical and strategic remediation. 

The Expertise and Skills You Bring  

• Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field 

• Solid understanding of common threats, penetration/intrusion techniques and attack vectors 

• Experienced in handling cyber security incidents. 

• An ability to explain sophisticated topics to a varied audience of people who work in both IT and non-IT roles. 

• Proficient with commonly used incident response tools, logging, and SIEM technologies. 

The Team 

The ECS Incident Management team plays a critical role in ensuring the security and integrity of Fidelity’s information systems by coordinating the response efforts to cyber security incidents caused by internal and external threats. The team works closely with various partners both internally and externally to proactively identify and respond to cyber security threats. Some of the internal partners include Fidelity business units, IT teams, legal and compliance teams, and senior management.  

The value that the ECS Incident Management team provides to Fidelity as a company is to minimize the impact of cyber security incidents on Fidelity and its customers, and to enhance Fidelity’s reputation as a trusted and secure financial services provider.  

security incidents can cause significant financial losses, reputational damage, legal liabilities, and customer dissatisfaction for Fidelity. Therefore, it is essential to have a dedicated team that can quickly and effectively respond to cyber security incidents and mitigate their consequences. 

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