Sr. Program Analyst - Office of the CIO

Job Description Summary

The Senior Analyst, Office of the CIO (OCIO), plays a key role in supporting strategic initiatives, program execution, executive reporting, and organizational change across the IT organization. This position partners with technology and business leaders to deliver data-driven insights, manage complex cross-functional initiatives, develop executive-level reporting, and drive process improvements that enhance operational effectiveness. The ideal candidate combines strong analytical, program management, and communication skills with the ability to translate complex information into actionable recommendations and measurable business outcomes

Job Description

This role is a hybrid workstyle: with the associate expected to work from a Raymond James office location at least three days per week, including either Monday or Friday.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Technical Skills/Experience:

• Demonstrated program and project management experience, including planning, governance, milestone tracking, risk and issue management, and executive status reporting
• Strong data analytics skills with the ability to consolidate complex information, identify trends, develop insights, and translate findings into clear recommendations
• Experience developing executive dashboards, scorecards, metrics, and recurring management reporting
• Proficiency with reporting and productivity tools such as Excel, Power BI, Tableau, Smartsheet, PowerPoint, or similar platforms
• Experience supporting change management, including stakeholder analysis, communications, readiness planning, adoption measurement, and implementation support
• Strong business consulting, problem-solving, and process-improvement capabilities
• Ability to structure ambiguous business problems, facilitate cross-functional discussions, and drive work from initial concept through execution
• Strong executive communication and presentation skills, including the ability to create concise, decision-oriented materials for senior leadership
• Experience supporting strategic planning, operating-model development, portfolio management, or transformation initiatives
• Prior consulting or Big Four experience preferred, particularly supporting technology strategy, transformation, program management, or organizational change

Responsibilities

• Support the planning, execution, and governance of strategic programs and initiatives across the Office of the CIO (OCIO).
• Manage program plans, milestones, risks, issues, dependencies, and executive status reporting to ensure successful delivery of key objectives.
• Develop executive dashboards, scorecards, metrics, and reporting that provide actionable insights and visibility into organizational performance.
• Analyze business and technology data to identify trends, risks, opportunities, and recommendations that support leadership decision-making.
• Partner with IT and business leaders to solve complex problems, improve processes, and advance strategic priorities.
• Prepare executive presentations, reporting, and communications for senior leadership and governance forums.
• Support portfolio management and organizational change initiatives through stakeholder engagement, communication planning, readiness activities, and adoption tracking.
• Facilitate cross-functional collaboration to drive alignment, accountability, and execution across multiple teams and initiatives.
• Establish and enhance repeatable processes, reporting frameworks, and governance practices to improve operational effectiveness and transparency.
• Drive initiatives from concept through implementation, ensuring delivery of measurable business outcomes.

Education

Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science, High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.