Core Operations, Associate 2

Who we are looking for

As an associate in JPGC team located in Hangzhou, we are looking for an exceptional individual to join our team for investment performance and attribution/investment compliance service. You will be responsible for the timely and accurate reporting and to ensure that all deliverables processed with 100% accuracy. You are also responsible for the risk policies & standing operational procedures and to ensure provide service to all queries/issues raised by both external/internal parties to the highest quality within the agreed turnaround times. You will need effectively communicate issues identified from preparing and take appropriate actions to ensure the report send to client correctly and timely.

Join us if making your mark in the financial services industry from day one you are up for.

What you will be responsible for

• Effectively work to complete the customized reports and identify all the issues before delivering to external clients
• Promptly respond to queries from the client or upstream/downstream internal teams
• To understand the core offering and ways to increase efficiencies and accuracy in the day to day process
• To ensure that all day to day tasks and issues/queries raised by internal and external are resolved within agreed time frames
• Support client ad-hoc query/request
• Provide adequate documentation and backup of all operational processes
• Timely summarize the issue log and perform daily process within team for remediation actions
• Participate in local training sessions for skills development

What we value

These skills will help you succeed in this role:

• Professional English communication skills in both written and verbal
• Self-motivated to provide unsurpassed service by exceeding service levels
• Good time management skills, ability to do multi task, work under pressure and meet deadlines
• Sense of risk awareness and escalation
• Discreet and meticulous, able to identify and resolve issues in daily operations

Education & Preferred Qualifications

• Degree qualified in English, Banking, Finance, Business, Accounting or related discipline; or relevant work experience in a similar role preferable.
• Strong analytical and problem solving skills to produce accurate results
• A good knowledge of fund accounting operational concepts
• Effective verbal and written communication skills
• Excellent PC skills. Proficiency in Microsoft Office

Additional requirements

• Flexible, adaptable and motivated person who is a team player with good interpersonal skills

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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