Global Client Implementations (GCI) – Partnership Strategy & Operations, Senior Associate

The Senior Associate, GCI Partnership Strategy & Operations will support the execution and continued development of the implementation partnership model. The role will help manage day-to-day operational activities across GCI’s external partners and providers, coordinate with internal stakeholders, monitor financial and delivery performance, and contribute to initiatives that improve the efficiency and effectiveness of the partnership operating model.

What we are looking for

The GCI team is looking for a highly organized and analytical professional to join the Partnership Strategy & Operations team. The successful candidate will support the operational management of external partners that provide services to GCI implementation programs.

The role will work closely with GCI implementation teams, Procurement, Finance, external partners, and other internal stakeholders to coordinate Statements of Work and Orders, support resource onboarding, monitor financial information, maintain governance processes, and track partner performance.

This position is suited to an individual who can manage multiple operational priorities, analyze information, identify issues, and translate business needs into clear and actionable next steps. The successful candidate will have strong communication skills, attention to detail, sound business judgment, and an interest in developing broader experience in partnership strategy, vendor management, and implementation operations.

Why this job is important to us

State Street Alpha brings together front-to-back data and capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients. We partner with clients to optimize their operations, data, and technology footprint by leveraging the Alpha Platform and outsourced Alpha Services.

GCI’s implementation partnerships support the delivery of client implementation programs. As these partnerships continue to evolve in scope and complexity, effective operational coordination, financial control, governance, and performance monitoring are essential. The Senior Associate will contribute to the consistent execution of these activities and help identify opportunities to strengthen the partnership operating model.

What you are responsible for

·      Supporting the continued development of the GCI partnership operating model and helping implement improvements to operational processes.

·      Working with Procurement, GCI implementation teams, and external partners to coordinate Statements of Work and Orders that document the scope of outsourced services.

·      Supporting the management of SOWs, contracts, resources, reviews, and approvals in Beeline.

·      Coordinating resource onboarding and access-management activities with the appropriate internal teams and external partners.

·      Reviewing invoicing and billing information associated with contracted services and helping resolve discrepancies.

·      Tracking partner-level financial information, approved budgets, contractual values, forecasts, and associated metrics.

·      Maintaining accurate documentation, trackers, governance materials, and management reporting.

·      Supporting partner governance activities, including the monitoring of service-level agreements, key performance indicators, deliverables, milestones, and risks.

·      Tracking partner deliverables and performance information in Jira and other applicable reporting tools.

·      Coordinating with stakeholders to identify impediments, monitor progress, escalate risks and issues, and document agreed actions.

·      Preparing meeting materials, operational reports, presentations, and analysis for internal governance forums and partner discussions.

·      Analyzing operational and financial information to identify trends, exceptions, risks, and opportunities for improvement.

·      Translating business challenges into structured analyses and practical recommendations.

·      Helping balance competing priorities across stakeholders while maintaining focus on agreed deliverables and deadlines.

·      Supporting process-improvement and reporting-automation initiatives across partnership operations.

·      Building productive working relationships with GCI teams, Procurement, Finance, external partners, and other stakeholders.

Education and Preferred Qualifications

·      Bachelor’s degree or equivalent professional experience.

·      Approximately five or more years of relevant professional experience, preferably within financial services, implementation operations, vendor management, procurement, consulting, transformation, or program management.

·      Experience supporting operational processes involving external vendors, service providers, professional-services firms, or implementation partners.

·      Experience with financial tracking, invoice review, budget monitoring, management reporting, or contract administration.

·      Strong organizational and project-coordination skills, with the ability to manage multiple activities and deadlines.

·      Strong analytical and problem-solving skills, including the ability to organize information and develop clear conclusions or recommendations.

·      Effective written and verbal communication skills.

·      Ability to establish productive relationships and work collaboratively across multiple teams and organizations.

·      Ability to communicate with stakeholders at different organizational levels and escalate issues appropriately.

·      High attention to detail and a commitment to maintaining accurate records and reporting.

·      Ability to work effectively in a fast-paced environment with changing priorities.

·      Interest in developing expertise in partnership governance, vendor management, implementation operations, and transformation.

·      Proficiency in Microsoft Office, particularly Excel and PowerPoint.

·      Experience with SharePoint, Jira, Confluence, Beeline, project-management tools, or reporting-automation solutions is preferred.

·      Familiarity with State Street Alpha, Global Client Implementations, or similar financial-services implementation environments is beneficial.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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