Director, Business Management Lead

Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

Technology Solutions

Pay Detail:

$220,000 - $260,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

Role overview

The Director, Business Management Lead establishes and runs the management system for TDS AI & Data Technology: portfolio, FinOps and planning; metrics, value and governance; communications and engagement; and the leadership operating rhythm, including technology risk, controls and audit management.

This is not an administrative role. The Director is a strategic partner to the Head of AI & Data Technology, translating strategy into an integrated operating plan, surfacing decisions that need leadership attention and ensuring commitments are delivered.

What you’ll do

• Portfolio, FinOps & Planning. Lead budget, forecasting and CTB/RTB views; manage headcount, hiring and contingent labor; provide transparency into vendor, cloud, token and TCO economics; run annual planning and investment prioritization.

• Technology Risk, Controls & Audit Management. Maintain a consolidated view of risks, control obligations, audit findings and regulatory commitments; coordinate with Technology Risk, Cybersecurity, Compliance, Legal and Internal Audit; track actions to closure with clear escalation and evidence.

• Metrics, Value & Governance. Define OKRs, KPIs and KRIs covering delivery, adoption, quality, risk, cost and impact; coordinate value estimation and realization; ensure investments have accountable owners and current forecasts.

• Operating Rhythm. Run leadership reviews, steering and decision forums; track decisions and actions to completion; integrate financial, delivery, workforce, value and risk information into one management view.

• Communications & Engagement. Own the narrative for strategy, priorities and outcomes; coordinate newsletters, demos, roadshows and tech forums.

• Workforce planning and team leadership. Partner with HR on organization design, recruiting and succession; lead and develop the Business Management team.

What you bring

• Significant experience in business management, a COO function, technology portfolio management, technology finance, transformation or technology risk and controls.

• Proven record supporting a senior technology executive and leadership team.

• Strong knowledge of investment planning, forecasting, value realization and workforce planning across employees and contingent labor.

• Understanding of technology controls, issue management, remediation and audit-response processes.

• Ability to understand cloud, software, data, AI and vendor economics well enough to challenge assumptions.

• Strong analytical, executive-communication and influencing skills; experience leading finance, portfolio, governance or risk professionals.

• Technical skills: proficiency with BI and analytics tools such as Power BI, Sigma, Alteryx and Tableau.

• Strong knowledge of Microsoft Office, particularly Excel and PowerPoint; AI / Copilot usage is a major plus.

Preferred qualifications

• Experience supporting an AI, data or platform-technology organization in capital markets or another regulated environment.

• Familiarity with AI investment economics (model consumption, cloud, licensing, third-party data).

• Degree in business, finance, technology or related field; graduate qualification an asset.

How success will be measured

• Share of investments with accountable owners, measurable outcomes and current forecasts; accuracy of budgets, forecasts and headcount plans.

• Timely closure of risk, control, audit and regulatory actions; fewer overdue actions and recurring findings.

• Quality and timeliness of leadership materials, decisions and follow-through; less duplicated reporting.

• Progress against hiring plans and retention of a high-performing team.
  

*General Job Description:

The Director - Tech Solutions TDS Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs. The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates. Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area.

Depth & Scope:

• Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area.
• Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
• Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
• Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service
• Oversees a sizable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management
• Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity
• Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization
• Role typically reports to an Executive role

Education & Experience:

• Undergraduate degree or Technical Certificate.
• Graduate degree, preferred.
• 10+ years related experience.
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects.
• Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business.
• Understands strategic direction (including financials) and champions' alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.