Collateral Specialist - US Shift

Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness? In Group Operations supporting IB, we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future. To succeed our people must: • deliver excellence • support digital transformation • put clients first. Build a high level of trust and partnership with clients. We’re looking for a collateral specialist to: • work across teams and functions to get the best solution or course of action. • execute the processes and controls you are responsible for in a timely, accurate and complete manner within SLAs. • understand the risks associated with your business and function. • work on new/urgent regulatory requirements. • manage client queries and provide exceptional client service • handling collateral reporting as per functional requirements • exceptions and breaks management, investigation, escalation and resolution. • to be flexible with EMEA shift timing.