UBS Card Center - IT Service Management Engineer 100% (f/m/d)
UBS Switzerland - Zürich Information Technology (IT)
Posted 2026-11-02
About the role
• analyze and capture customer requirements, ensuring a clear understanding of ITSM needs • design and implement custom workflows in BMC Helix ITSM, including process automation • develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management • perform system configurations, customizations, and enhancements to meet business needs • work with cross-functional teams, including developers, service managers, and business users, to ensure successful ITSM implementations • develop and maintain technical documentation, including workflow designs, process mappings, and solution blueprints
Listed from UBS's career site, where it was posted on 2026-11-02. The firm's page is the reference for the details and the application.